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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Riddle

November 27, 2023

5  out of  5 rating by Andrea Riddle
"Chasidy Murphy State Farm is a wonderful family oriented insurance agency. They provide 5 star service to all their customers. Chasidy, Patrick, Jeremy, and Ameneik are extremely friendly, knowledgeable, always willing to help in any way and treat you like family. I can not say enough good things about them."
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Patrick Snow

November 17, 2023

5  out of  5 rating by Patrick Snow
"Jeremy made the experience enjoyable. He was funny and charming! Had great knowledge of LIFE INSURANCE."
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Rajeev Singh

November 16, 2023

5  out of  5 rating by Rajeev Singh
"Incredible experience with Jeremy. He has been impressively patient, Thoughtful and always been on top of requests to make the shift to StateFarm a breeze."
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janardhanreddy r

November 14, 2023

5  out of  5 rating by janardhanreddy r
"Great Service"
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Tim Zimmerer

November 7, 2023

5  out of  5 rating by Tim Zimmerer
"I had been a long time customer of State Farm with an agent that retired. I went away for a year and switched to Chasidy’s office and Jeremy took great care of me to get the coverages I needed at a reasonable cost."
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Jim Pepperdine

November 7, 2023

5  out of  5 rating by Jim Pepperdine
"I recently relocated to Texas from California and need to set up my auto insurance policy with State Farm for Texas. I reached out to Jeremy from Chasidy Murphy’s team and he handled my transition seamlessly and took care of all my concerns the very same day. I appreciated the professionalism and the courtesy and making sure I was taking care of…. I’m a happy customer!"
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Michelle Schexnayder

November 3, 2023

5  out of  5 rating by Michelle Schexnayder
"Great service, and this is coming from someone who always has SOMETHING going on. Jeremy recently helped me out with my Home Owner’s policy on my first home. They’ve all been fantastic!"
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Amanda Simms

August 18, 2023

5  out of  5 rating by Amanda Simms
"I had a great experience with Chasidy! She was super knowledgeable and very quick to respond. She followed through with my quote and got the policy issued very fast after I provided the detail. I am big on communication and friendliness and she was awesome! I am loyal when I get good service so I can’t wait to write my next piece of business with her!"
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Kevin Paul

August 10, 2023

5  out of  5 rating by Kevin Paul
"If you're looking for an insurance agent and team that you can rely on to assist and support you - look no further than State Farm's Chasidy Murphy and Team -Trophy Club, Texas. Miss Murphy is an experienced agent that will avail herself to consult with you regarding policy options and will ensure that all of your questions are answered so that you can be comforted in knowing that you are adequately protected in the event that a claim needs to be filed. Establishing an insurance policy is one thing but servicing you and your policies is another. This is where her team members, Jeremy and Ameneik come in. Jeremy and Ameneik are competent, professional and extremely friendly. They too are happy to avail themselves to assist you in any way. If they are busy when you call, they have a proven track record for getting back to their clients in short order to see how they can be of service. Jeremy and Ameneik are extremely friendly as well as professional. When speaking with them, they make you feel like family. Truly, State Farm Agent, Chassidy Murphy and Team are Best-in-Class! Kevin Paul Trophy Club, Texas"
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Sloan Lindemann

August 4, 2023

5  out of  5 rating by Sloan Lindemann
"Jeremy and Chasidy did an excellent job getting my commercial insurance needs in place. Excellent rates and great customer service!"
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Rochelle

August 1, 2023

5  out of  5 rating by Rochelle
"Chasidy was so friendly and sweet! Good customer service these days are hard to come by! Definitely recommend her as ur go to person!"
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Micah De Hoyos

July 21, 2023

1  out of  5 rating by Micah De Hoyos
"I signed up with this branch of State Farm after coming off a deployment in the Middle East. They offered me the Drive Safe and Save discount with my car insurance policy. My car was in the shop when I received the beacon that tracks my driving habits. Ameneik that works at the branch sent me emails saying my discount would be canceled if I did not set the beacon up. I called the office when I started getting those emails and spoke to a man that works there. I can’t recall his name. Maybe Kevin, could be wrong. He assured me that the discount wouldn’t be canceled because I have no cancellation letters pending. I said okay and set the beacon up once my car was out of the shop. I didn’t hear anything for 3 weeks. Then, I get an email saying my discount was canceled because I didn’t set my beacon up. I replied to the email explaining the situation. I didn’t hear anything back for two days. At that point I forwarded it to Chassidy herself and still didn’t get a response. Finally, a week later I received a phone call for a response from Ameneik and again I explained the situation. She told me that she would look into it and get back to me the following week. Three weeks go by and I don’t hear anything, so I call. That same day she gets back to me saying I still have the discount, but I don’t get the discount for the time that the beacon wasn’t set up. Which makes sense and I understand that part of the agreement. However, after speaking to the branch over the phone when I was concerned that my discount would be dropped: Kevin assured me it wouldn’t be dropped. So I asked State Farm to cover the $50 amount they wanted to charge me for the time my beacon wasn’t set up. They said they wouldn’t so I canceled my policy from renewing that day. Not only did the lack of principal and lack of sense of urgency to customer issues turn me away from this branch, but Ameneik spoke down to me as I was trying to get the branch to cover a charge that I shouldn’t have been charged in the first place. Also, Chassidy didn’t reach out to me to attempt to keep me as a customer. This branch exudes a lack of care about their patrons. Except Kevin. He’s very nice and was quick to get back to me when I spoke to him. Again, I believe his name is Kevin. Kevin - 11/10 State Farm and the rest of the branch 0/10"
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Blythe McPherson

July 8, 2023

5  out of  5 rating by Blythe McPherson
"I cannot say enough good things about Chasidy and the State Farm team for their exceptional service. They are knowledgeable, professional, and genuinely care about their clients. They go above and beyond to tailor insurance policies to individual needs. With their personalized approach and excellent communication skills, Chasidy and her team make the insurance process effortless and stress-free I am proud to support a local, small business right here in Trophy Club. Thank you Chasidy for being an outstanding insurance agent. Highly recommend."
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True Medicine

July 7, 2023

5  out of  5 rating by True Medicine
"I have enjoyed my interactions with Chasidy and her staff. They are excellent communicators. I believe the cost of my policies is fair. Although I have never had to make a claim, I feel that I’m in good hands. I don’t really care for the insurance industry as a whole, but my experience with Chasidy’s business has been a positive experience."
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Stacey Bauer

June 16, 2023

5  out of  5 rating by Stacey Bauer
"A big thank you to Kevin and all of the team at Chasidy Murphy State Farm Agency. The time and care they took to ease my mind and answer all my questions made the transition so much easier, as well as saving an extra 600 dollars a year!. I have no doubt my family is in the best hands!"
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Elvira Jasarevic

June 11, 2023

5  out of  5 rating by Elvira Jasarevic
"Wonderful agent! Highly recommend"
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Brent Sparks

June 10, 2023

5  out of  5 rating by Brent Sparks
"Like a trusted Neighbor….. she is part of the community in more ways than one. A truly good person you can count on!"
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Alicia Fleury

June 9, 2023

5  out of  5 rating by Alicia Fleury
"I cannot express enough how amazing this insurance agency is! Chasidy and her team are TOP-NOTCH is every aspect. Their customer service, response time, knowledge and willingness to go the extra mile is unparalleled. I say this with decades of experience with other companies…brokers to big-box. AND, an extra bonus is you’ll be supporting someone who supports her community…from the school district to nonprofits to other local businesses, Chasidy is always stepping up to serve with a smile. You will not be disappointed with Chasidy Murphy State Farm!"
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Sylvia Pradia

June 9, 2023

5  out of  5 rating by Sylvia Pradia
"Excellent customer service. Friendly and knowledgeable."
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Brian Lehrmann

June 9, 2023

5  out of  5 rating by Brian Lehrmann
"Amazing customer service! She knew exactly what my small business needed so that the business and myself were covered! We even switched our personal insurance over. Chasidy and her agents are always available for any that you need!"
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Nate Bryant

May 12, 2023

5  out of  5 rating by Nate Bryant
"I've been with Chasidy's office for years with my auto insurance. I just added homeowners insurance as well with the amazing help of Jeremy Flemmons. The process was smooth and couldn't have been better."
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Josh Caudill

May 11, 2023

5  out of  5 rating by Josh Caudill
"I had the privilege of working with Chasidy during my recent buying experience, and I cannot speak highly enough of her professionalism, expertise, and dedication. From start to finish, Chasidy went above and beyond to ensure that every aspect of the process was handled with care and attention to detail. She is always available to answer any questions I had, and her knowledge of the insuranceand the industry was truly impressive. What stood out to me most about working with Chasidy was her ability to make me feel like I was her top priority at all times. She listened carefully to my needs and preferences, and worked tirelessly to find properties that met all of my criteria. When it came time to negotiate, Chasidy was a true advocate for me, and I felt confident that I was in good hands throughout the entire process. Overall, I would highly recommend Chasidy to anyone looking for a skilled, knowledgeable, and dedicated insurance agent. She truly exceeded my expectations, and I am so grateful for all of her hard work and expertise.""
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Maricel

January 31, 2023

5  out of  5 rating by Maricel
"Tally Springer and her team were so helpful when I was in a crunch trying to get my RV insured! They went above and beyond to get the help I needed after going through a rough process with another insurance agency! I should have just started out with them to begin with! They even communicated with my RV dealership to get the process completed! I couldn't have done this without them! They were friendly, helpful and so quick to respond with all the questions I had! I couldn't have completed my RV purchase without them! Thank you so much!!"
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Danny Gitts

December 24, 2022

5  out of  5 rating by Danny Gitts
"Chas and her team are top notch; attention to detail, competitive rates and this company has a high sense of corporate social responsibility and is involved in many charitable efforts in our neighborhood."
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John Fee

November 24, 2022

5  out of  5 rating by John Fee
"Prompt, fair, accurate quotes. No hidden stuff. Personable, easy-to-understand agent!"